Privacy Policy

At TradeClarity ("we", "us", "our"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our trading analytics platform.

1. Information We Collect

1.1 Account Information

When you create an account, we collect:

  • Email address
  • Name (if provided)
  • Password (encrypted)
  • Account preferences

1.2 Trading Data

To provide analytics, we collect:

  • Trade history from connected exchanges (via API)
  • CSV files you upload
  • Trade data including symbols, prices, quantities, timestamps
  • Account balances and positions

1.3 Usage Data

We automatically collect:

  • Usage patterns and feature interactions
  • Device information and browser type
  • IP address and location (general)
  • Log files and error reports

1.4 Payment Information

Payment processing is handled by Razorpay. We do not store your full payment card details. We only receive transaction confirmations and billing information necessary for subscription management.

2. How We Use Your Information

We use your information to:

  • Provide and improve our analytics services
  • Process transactions and manage subscriptions
  • Generate personalized insights and recommendations
  • Communicate with you about your account and service updates
  • Detect and prevent fraud or security issues
  • Comply with legal obligations
  • Analyze usage patterns to improve our platform

3. Data Security

Security Measures

We implement industry-standard security measures to protect your data:

  • End-to-end encryption for data transmission
  • Encrypted storage of sensitive data
  • Secure API connections (HTTPS)
  • Regular security audits and updates
  • Access controls and authentication

However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

3.1 API Key Security

⚠️ Important: API Key Permissions

TradeClarity requires read-only API keys to analyze your trading data. We do not request, require, or support API keys with trading, withdrawal, or transfer permissions.

Security Best Practices:

  • Only create API keys with read-only permissions
  • Never enable trading, withdrawal, or transfer permissions
  • Store API keys securely and never share them
  • Regularly rotate your API keys
  • Immediately revoke compromised API keys

API keys are stored using industry-standard encryption. However, you are responsible for:

  • Creating API keys with the correct permissions (read-only only)
  • Protecting your API credentials from unauthorized access
  • Monitoring your exchange account for any suspicious activity
  • Immediately revoking API keys if you suspect a security breach

Important Disclaimer: In the event of any security breach, unauthorized access, or compromise of your API keys or exchange account, TradeClarity shall not be liable for any losses, damages, unauthorized trades, or financial consequences that may occur. You acknowledge that you use API keys at your own risk and agree to indemnify TradeClarity against any claims arising from API key security incidents or unauthorized trading activities. Please refer to our Terms and Conditions for complete details on API key usage and indemnification.

4. Data Sharing and Disclosure

We do not sell your personal data. We may share information in the following circumstances:

4.1 Service Providers

We may share data with trusted third-party services that help us operate:

  • Payment processors (Razorpay)
  • Cloud hosting providers (Supabase)
  • Analytics services (for platform improvement)

These providers are contractually obligated to protect your data and use it only for specified purposes.

4.2 Legal Requirements

We may disclose information if required by law or to:

  • Comply with legal processes or government requests
  • Protect our rights, property, or safety
  • Prevent fraud or security threats

4.3 Business Transfers

In the event of a merger, acquisition, or sale, your data may be transferred as part of the business assets, with prior notice to users.

5. Your Rights and Choices

You have the right to:

  • Access: Request a copy of your personal data
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your account and data
  • Export: Download your data in a portable format
  • Opt-out: Unsubscribe from marketing communications
  • Object: Object to certain data processing activities

To exercise these rights, please contact us at tradeclarity.help@gmail.com

6. Data Retention

We retain your data for as long as your account is active or as needed to provide services. After account deletion, we may retain certain data for:

  • Legal compliance requirements
  • Dispute resolution
  • Security and fraud prevention

Aggregated, anonymized data may be retained indefinitely for analytics purposes.

7. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze usage, and provide personalized content. You can control cookies through your browser settings.

8. International Data Transfers

Your data may be stored and processed in servers located outside your country. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

9. Children's Privacy

TradeClarity is not intended for users under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or through the platform. Your continued use after changes constitutes acceptance of the updated policy.

11. Contact Us

For questions about this Privacy Policy or to exercise your privacy rights, please contact us at:

Last updated: December 2025