Cancellation Policy
You may cancel your subscription at any time from your account dashboard or by contacting our support team. When you cancel:
- Your subscription will remain active until the end of your current billing period
- You will continue to have access to all features until the period ends
- No further charges will be made after the current period
- You can reactivate your subscription anytime before the period ends
Refund Policy
7-Day Money-Back Guarantee
If you're not satisfied with TradeClarity within the first 7 days of your subscription, we offer a full refund. No questions asked.
Refund Eligibility
Refunds are available under the following conditions:
- Within 7 days: Full refund for any reason
- After 7 days: Pro-rated refunds may be considered on a case-by-case basis for technical issues or service problems
- Partial periods: Refunds are calculated based on unused time remaining in your billing period
Refund Process
- Contact our support team at tradeclarity.help@gmail.com
- Provide your account email and reason for refund
- Our team will process your refund within 5-7 business days
- Refunds will be credited to your original payment method
Plan Changes
You can upgrade or downgrade your plan at any time. When you change plans:
- Upgrades: Take effect immediately with prorated charges
- Downgrades: Take effect at the end of your current billing period
- You'll receive a credit for unused time on your current plan
Questions?
If you have any questions about our cancellation or refund policy, please don't hesitate to contact us.
Last updated: December 2025